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What to expect
Pros
- 🏂Convenient location near the ski lifts and slopes
- 🍳Delicious and varied buffet breakfast options, including Japanese and Western cuisine
- 🚗Free shuttle service to ski areas and other locations
- 👩💼Friendly and helpful staff, fluent in English and Chinese
- 🧘♂️Relaxing and well-maintained onsen with indoor and outdoor pools
- 🥂Special amenities like fruit plates, champagne, and private onsens available
- 🍜Great dining options within the hotel and nearby restaurants
- 🏨Comfortable and modern rooms with spacious layouts and stunning views
- 👍Efficient ski concierge service for rentals and lessons
- 🔥Cozy and welcoming atmosphere with wood fire heating and modern design
Cons
- 🚿Initial room temperature settings may be too warm for some guests
- 💸Higher pricing compared to some other options in the area
- 🔒Lockers in the ski room may be limited in size for storing snowboards
- 📸Online property photos could be improved for better representation
- 🚪Room arrangements may not always fully match guest requests, like bed configurations
- 🧴Limited availability or functionality of laundry machines and onsen locker services
- 📞Some delays or miscommunications in shuttle services or pick-up arrangements
- 🍷Limited selection or higher pricing for wines and beverages at the hotel restaurant
- 🥢Breakfast menu may repeat without much variation over consecutive days
- 🔄Issues with booking or communication processes, especially when using third-party websites
What this place has to offer
Chalet Ivy is conveniently located in the popular Hirafu area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Free Wi-Fi in all rooms, daily housekeeping, fireplace, laundromat, ticket service are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, additional bathroom, additional toilet, carpeting, clothes rack. Entertain the hotel's recreational facilities, including ski equipment rentals, ski lessons, fitness center, hot spring bath, golf course (within 3 km). Discover all Niseko has to offer by making Chalet Ivy your base.
Where you'll be sleeping






Grand Deluxe Onsen Suite with Mount Yotei View
2 single beds & 2 single beds



Grand Deluxe Suite for 5 People with Private Hot Spring Bath - Non-Smoking
1 king bed & 2 single beds & 1 sofa bed




Deluxe Suite with Courtyard View
2 single beds




Deluxe Onsen Suite with Hirafu Mountain View
1 king bed




Grand Deluxe Onsen Suite with Mt. Yotei View (2-Bedroom Suite)
1 king bed and 2 single beds




One Bedroom Suite with Mt. Yotei View
1 king bed




Penthouse with Mt. Yotei View
4 single beds and 1 queen bed and 2 futons



One Bedroom Suite with Mount Yotei View
1 king bed




Deluxe Ski Slope View Suite for 4 People with Private Hot Spring Bath
1 king bed & 2 sofa beds




Deluxe Onsen Suite with Hirafu Mountain View
1 king bed or 2 single beds
What other guests say about this hotel
Is this hotel improving or worsening?
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