Hotel Grand Sunset Princess - All Inclusive

Name: Hotel Grand Sunset Princess - All Inclusive
Address: Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa Del Carmen, Quintana Roo, 77710, Mexico
Rating: 7.589544688026982

Playa Del Carmen, Mexico

Prolongacion 5ta Avenida, Mz 20 Lote 006, 77710

7.6Rating

Very GoodRated by Guests

1,186Reviews

What to expect

Pros

🏖️Beautiful beach with easy access
🍹Wide variety of drinks available
🍔Great food options including themed restaurants
👩‍👧‍👦Friendly and attentive staff, especially towards families
🌴Well-maintained gardens and wildlife on the property
🎉Entertaining night shows and activities
🛏️Spacious and comfortable rooms, especially in the premium areas
👌Good service in the à la carte restaurants
🌅Beautiful sunset views from the resort
🌞Plenty of pool options for relaxation and enjoyment

Cons

🧼Lack of thorough cleaning in certain areas like rooms and pools
🦝Presence of coatis causing disturbances, especially with food
🍴Inconsistent food quality in buffet and some themed restaurants
🚶‍♂️Issues with shuttle service and transportation to nearby areas
💰High-pressure sales tactics for memberships and excursions
🌊Rocky seabed and seaweed at the beach affecting swimming experience
🔐Privacy concerns with hotel staff entering rooms without proper notification
🦟Mosquitoes and bugs present in certain areas of the resort
🍽️Inconsistencies with food temperature and taste in certain dining options
🚪Limited communication and coordination among staff leading to service gaps

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Canoeing, Dart board, Diving, Fitness center, Foot bath, Game room, Hammam, Hot tub, Massage, Nightclub, On-site entertainment, Private beach, Sauna, Snorkeling, Spa, Spa/sauna, Steamroom, Table tennis, Tennis court, Tours, Water sports (motorized), Water sports (non-motorized), Watersport equipment rentals, Wind surfing

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingBreakfast [free], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, French