Exterior view
Exterior view
Interior view
Exterior view
Exterior view
Exterior view
Interior view
Entrance
Entrance
Swimming pool
Swimming pool [outdoor]
Swimming pool [outdoor]
Junior Suite
Junior Suite
Swimming pool
Food and beverages
Executive lounge
Ballroom
Executive lounge
Executive lounge
null
null
null
null
null
Deluxe
Restaurant
Coffee shop
Restaurant
Superior
Superior
Ballroom
Executive lounge
Bathtub
Ballroom
Restaurant
Restaurant
Ballroom
Spa

Ratu Hotel Serang

9.8Rating
ExceptionalRated by Guests
331Reviews

What to expect

Pros

  • 😊Friendly and helpful staff members
  • 🍴Delicious and varied food options
  • 🏊Great pool and outdoor areas
  • 👍Excellent service and hospitality
  • 🎶Live music entertainment
  • 🍹Refreshing and tasty drinks
  • 🔝Top-rated hotel in the area
  • 🌟Comfortable and clean rooms
  • 🌴Relaxing atmosphere and surroundings
  • 🍳Delicious breakfast with plenty of choices

Cons

  • 🧹Rooms may lack proper cleanliness
  • 💰Pricing may be on the higher side
  • 🍽️Limited variety in certain food options
  • 📶Inconsistent or slow Wi-Fi connection
  • 🚪Issues with room amenities or facilities
  • 📍Location may not be ideal for all travelers
  • 🛁Bathroom amenities might need improvement
  • 🌆Limited activities or attractions nearby
  • 🚗Limited parking availability or convenience
  • 👨‍👩‍👧Limited family-friendly offerings or activities

What this place has to offer

Things to do and ways to relaxSpa, Spa/sauna
Services and conveniencesConcierge, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian

Ratu Hotel Serang is a popular choice amongst travelers in Banten, whether exploring or just passing through. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. All the necessary facilities, including 24-hour room service, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, are at hand. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk. The hotel's peaceful atmosphere extends to its recreational facilities which include outdoor pool, spa, garden. Ratu Hotel Serang is an excellent choice from which to explore Banten or to simply relax and rejuvenate.

Where you'll be sleeping

Junior Suite image 1
Junior Suite image 2
Junior Suite image 3
Junior Suite image 4
53 m²

Junior Suite

2 single beds or 1 double bed

Superior image 1
Superior image 2
Superior image 3
26 m²

Superior

2 single beds or 1 double bed

Deluxe  image 1
26 m²

Deluxe

1 king bed

Royal Suite image 1
96 m²

Royal Suite

Deluxe Room (No Window) image 1

Deluxe Room (No Window)

Suite Executive image 1

Suite Executive

Deluxe 1 Twin Bed image 1

Deluxe 1 Twin Bed

Suite Standard image 1

Suite Standard

Room Assigned on Arrival image 1

Room Assigned on Arrival

Junior Suite (No Window) image 1

Junior Suite (No Window)

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying