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The Royal Haciendas Resort & Spa

Playa Del Carmen, Mexico

Chetumal/Pto. Juarez Highway Km 289+10 Lote2, Mz 70, 77710

9.4Rating
ExceptionalRated by Guests
3,460Reviews

What to expect

Pros

  • 🏖️Beautiful beach nearby
  • 🍴Delicious food options at multiple restaurants
  • 👨‍👩‍👧‍👦Family-friendly atmosphere and activities
  • 🎉Entertaining shows and activities for all ages
  • 🌟Exceptional customer service and friendly staff
  • 🧴Clean and well-maintained facilities
  • 🎂Special touches for celebrations and birthdays
  • 👍Responsive and accommodating concierge services
  • 🌴Relaxing environment with beautiful views
  • 🛌Comfortable and spacious rooms for a pleasant stay

Cons

  • 🍽️Limited variety in buffet and restaurant menus
  • 💸Unexpected charges for medical services
  • 🔔Inconsistent room maintenance and repairs
  • 🥤Quality issues with beverages at the bar
  • 🎾Sports equipment like tennis rackets need updating
  • 🌧️Issues with power outage during storms
  • 🍻Limited bar service hours and offerings
  • 🧹Some areas like children's pool need better upkeep
  • 🔌Lack of information on additional service costs
  • 📉Decline in quality of amenities over time

What this place has to offer

Things to do and ways to relaxBoating, Body wrap, Canoeing, Diving, Fitness center, Game room, Golf course [on-site], Hammam, Hot tub, Massage, On-site entertainment, Private beach, Sauna, Snorkeling, Solarium, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water park, Water sports (motorized), Water sports (non-motorized), Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

The Royal Haciendas - All Inclusive is a popular choice amongst travelers in Playa Del Carmen, whether exploring or just passing through. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the The Royal Haciendas - All Inclusive. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including hot tub, private beach, fitness center, sauna, golf course (within 3 km). For reliable service and professional staff, The Royal Haciendas - All Inclusive caters to your needs.

Where you'll be sleeping

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149 m²

Deluxe Two-Bedroom Suite

2 double beds and 2 single beds and 1 king bed

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149 m²

Deluxe Two Bedroom Suite Beachfront

2 single beds and 2 double beds and 1 king bed

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81 m²

Deluxe One-Bedroom Suite

1 king bed

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81 m²

Deluxe One Bedroom Suite Beachfront

2 double beds and 1 king bed

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41 m²

Deluxe Junior Suite

2 double beds

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41 m²

Deluxe Junior Suite Beachfront

2 double beds

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42 m²

Run of House

2 double beds

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82 m²

SUITE Deluxe One Bedroom Suite Ocean view

1 queen bed and 2 single beds

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Deluxe Two-Bedroom Master Suite with Ocean View

2 single beds and 1 queen bed and 2 double beds

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Deluxe Two Bedroom Master Suite Beachfront

2 single beds and 1 king bed and 2 double beds

What other guests say about this hotel

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Where you'll be staying