Urban by CityBlue
7.8Rating
Very GoodRated by Guests
270Reviews
What to expect
Pros
- 🍽️Excellent restaurant with a diverse menu and delicious food
- 🛏️Spacious and comfortable rooms, especially in the main building
- 🍷Great rooftop dining experience with stunning views of Kigali
- 👩🍳Friendly and professional staff providing excellent service
- 🌟Efficient check-in process and accommodating staff
- 👪Family-friendly environment with large rooms and amenities
- 🥂Nice lounge or bar area for relaxing and socializing
- 📡Strong and reliable Wi-Fi connection throughout the hotel
- 🌇Beautiful city views from rooms or rooftop areas
- 🍹Variety of drinks and beverages available at the bar or restaurant
Cons
- 🚪Poor soundproofing in rooms, allowing noise from outside to disturb sleep
- 💡Inadequate lighting in some rooms, especially in the bathroom
- 🚿Issues with water temperature control or hot water availability in bathrooms
- 🧻Limited toiletries or amenities provided in the rooms
- 🚪Transparency issues with room windows or doors affecting privacy
- 🛋️Furniture in rooms may be uncomfortable or need upgrading
- 🍳Limited breakfast options or quality may not meet expectations
- 💸High prices for additional services like laundry or airport shuttle
- 📺Limited TV channels or issues with TV functionality
- 🛎️Issues with room cleanliness, maintenance, or amenities like ironing facilities
What this place has to offer
Things to do and ways to relaxTours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Kitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French
Stop at Urban by CityBlue to discover the wonders of Kigali. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Urban by CityBlue. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, mirror. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Kigali has to offer are three great reasons you should stay at Urban by CityBlue.
Where you'll be sleeping
61 m²
Superior Suite
1 king bed
36 m²
Deluxe Room
1 queen bed & 1 double bed
36 m²
Twin Room - 2 Beds
2 single beds
Suite Standard
30 m²
DOUBLE Double club
61 m²
Suite(Signature)
1 double bed
20 m²
Garden Wing Superior Double Room
Single Club
1 single bed
15 m²
Garden Wing Double Room
Club
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