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Resorts World Catskills
7.0Rating
Very GoodRated by Guests
1,032Reviews
What to expect
Pros
- 🛌Large, comfortable rooms with great views
- 👍Friendly and attentive staff like Cynthia and Kimberly
- 🎰Casino with a variety of games and live music
- 🍴Delicious food options at Lotus and 24/7 Bistro
- 🏊Clean and relaxing indoor pool and hot tub
- 🎵Great entertainment options like live bands and concerts
- 🌄Beautiful views of the countryside and sunrise from the rooms
- 👏Helpful customer service from staff like Christina and Cynthia
- 💰Good value for the price, especially with comped rooms
- 👩👦Family-friendly atmosphere and activities
Cons
- 🧹Inconsistent room cleanliness and maintenance issues
- 🍽️Overpriced and limited dining options, with forced gratuities
- 🍹Limited complimentary drink service and long waits for servers
- 🚗Limited nearby activities and dining options outside the hotel
- 🛏️Issues with room reservations, codes, and website functionality
- 👎Poor communication and customer service experiences in some instances
- 💸High costs for certain amenities and services, not always justified
- 🔒Security concerns and instances of profiling, harassment, and discrimination
- 🌧️Inconvenient layout for guests staying in separate buildings or annex
- 🍔Lack of healthy dining options and food quality concerns in some outlets
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, On-site entertainment, Sauna, Spa, Steamroom
Services and conveniencesConcierge, Daily housekeeping, Elevator, Facilities for disabled guests, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Chinese [Mandarin], Korean
Stop at Resorts World Catskills to discover the wonders of Monticello (NY). The property has everything you need for a comfortable stay. Take advantage of the property's daily housekeeping, gift/souvenir shop, ticket service, 24-hour front desk, luggage storage. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Discover all Monticello (NY) has to offer by making Resorts World Catskills your base.
Where you'll be sleeping
84 m²
Deluxe King Suite
1 king bed
60 m²
Bay King Suite Non smoking
1 king bed
60 m²
King Suite
1 king bed
60 m²
Deluxe Queen Suite
2 queen beds
58 m²
Deluxe Suite With 2 Queen Beds
2 queen beds
60 m²
Double Queen Suite Non smoking
2 queen beds
60 m²
King Suite
29 m²
Alder King Room
29 m²
Alder Two Queen Room
58 m²
Deluxe Suite, 1 King Bed
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